FREQUENTLY ASKED QUESTIONS
You can view our full range of storage solutions at our home West Supply located in West Auckland - 5 Waimauku Station Road, Waimauku.
We're based on the West Coast of Auckland.. Waimauku, Auckland, New Zealand to be exact.
You can find us & all of our gear at our home West Supply.
Give us a call or fire us an email. To get in touch head here.
Shipping
Delivery Estimates (New Zealand):
- Upper and Central North Island: 1-3 working days.
- Lower North Island: 1-3 working days.
- South Island: 2-4 working days.
We aim to have all orders shipped out within 24-48 hours for purchase.
Unfortunately, we can't post to PO Boxes. Rural delivery will take a tad longer (you're probably used to that).
For more info on timeframes for all New Zealand orders, please check our shipping policy.
We use NZ Post & Post Haste, depending on your order size.
Both are secure, reliable tracked Courier Services.
Once you have added your order to your cart and entered your shipping address on the checkout page, your shipping cost will appear.
Unfortunately, we can't post to PO Boxes. Rural delivery will take a tad longer (you're probably used to that).
For more info shipping, please check our shipping policy.
We aim to have all orders shipped out within 24-48 hours for purchase.
You will be contacted once your order has been packed and our team will keep you up to date with all shipping progress via both Email & automated text message along the way.
Any questions, please feel free to contact us here.
If you're not on kiwi soil but keen any of our BUSH Storage gear, feel free to make contact and our team will be happy to explore international shipping to your address.
For more info on timeframes for all New Zealand orders, please check our shipping policy.
Warranty & Returns
All of our gear comes with our trusted 1-year warranty. Which covers everything your adventures may throw at you.
For more information on our warranties, please head here.
We accept returns of our goods that are unused and in brand new condition with the original packaging intact within 30 days of purchase. If your item(s) meets these criteria, please contact our team at hello@bushstorage.com to organise the return. Please note that you are responsible for return shipping costs.
For all the info on our returns process, head here.